What Our Customers Say About Us
Great Service
Definitely recommended, excellent service.
- Anonymous | 1 day ago
Outstanding Customer Service
Excellent service from the start till the end. Would definitely buy from again!
- Dean Murray | 1 day ago
10/10 Best Second-Hand Car Buying Experience I’ve Had
Absolutely top service from start to finish! The car was in excellent condition for its age and mileage, and had clearly been properly valeted. A much higher standard than I’ve seen at other second-hand dealerships, even for more expensive cars. I felt really well looked after throughout the whole process. Communication was brilliant, everything was explained clearly, and having the car delivered was simple and hassle-free. They also worked with me on a deal, as the car was slightly out of my budget, which I really appreciated. I’d highly recommend M3SSA Autohouse to anyone looking for a reliable used car, and I’ll definitely return when I’m in the market again.
- Adam Greenland | 6 days ago
Absolutely incredible service
Absolutely incredible service communication throughout the purchase of my car, would highly recommend very nice selection of cars very happy with my new purchase great to have piece of mind thank you Sajid again for the sale
- Anonymous | 35 days ago
Helpful
5* service, genuine person and very good customer service as well as help. Would recommend to anyone.
- Anonymous | 40 days ago
Excellent service, very helpful, car was valeted before I picked it up, happy for me to have a test drive. No pressure selling just an all round friendly experience. Definitely recommend this seller
- Matthew Todd | 60 days ago
Very helpful and friendly. Great service. My car was delivered on the day I purchased it. So happy with my new car!
- J Brown | 98 days ago
You don’t experience excellent customer service until something goes wrong
Visited the dealer on a Saturday via a pre-arranged appointment. The car was waiting for us, clean and with enough fuel for a test drive. I didn’t need to take the car on a very long test drive as I was pretty sure the car would be suitable and just needed to hear and feel it for a short period of time. Saj was very accommodating during the entire purchasing process and I paid the asking price for the car as I felt it was very competitively priced. 2 days afterwards, I noticed a problem with the car and informed Saj via text. He got back to me within 20 minutes and suggested a possible solution which would enable me to continue using the car. Unfortunately the problem persisted and I didn’t feel comfortable in driving the car any further as I didn’t want to make the problem worse. Saj called me that very day and swiftly arranged for himself to come and collect the car the very next day. Saj updated about the repair that was required the next day and kept me informed during the process of getting the car repaired. Just short of a week later Saj arranged for the car to be delivered back to me (1 hour drive). All of this was at no cost to me and he even carried out some pre-emptive work whilst the car was in for repair to ensure that I didn’t have any big bills in the short term (again completely free of charge) I would highly recommend M3SSA Autohouse. The cars are priced competitively, presented well, and well prepped. You don’t experience good customer service until something goes wrong, and on this occasion, I couldn’t be happier with how the problem was dealt with.
- Tom Wilkes | 171 days ago
Audi S3 - Excellent Garage / Service
I phoned M3SSA immediately after seeing an Audi S3 he had for sale! I made an appointment the same day and the owner insisted on getting the car cleaned before I came to see the vehicle to ensure it was in tip top condition. I turned up to find the car in the perfect location to be viewed. I was left alone to look around the car and was not bothered, any questions I had were answered and was not pushed to make a deal. The car was in mint condition, with the paint work looking like new. Full service history as described and the car was immaculate inside and out. I test drove the car and it didn’t disappoint. I placed a deposit on the vehicle and returned the following day. The car key needed a new battery, this was changed immediately. The car was valeted before I picked it up and car was MOT as agreed to ensure it was mechanically sound. The car also came with 3 month warranty. The owner picked me and my partner up from the train station on day of collection to collect the vehicle. He couldn’t do anymore to help us, and was very friendly. The owner could do not do anymore for me; and I’m very impressed. Previous I have had bad experiences with car purchasing but this has bought confidence back that there are decent people in this world. I couldn’t recommend this garage anymore and I would recommend buying a car from here as you know your not buying a dodgy motor. 7 months on from purchase the car has been good as gold, not one issue. I am genuinely impressed following this purchase and this garage couldn’t do anymore to help me. Thank you guys, definetly need you to find me a car for my partner now Thanks Josh
- Josh Tennant | 173 days ago
The customer service was great, with the seller communicating with us well throughout the whole process. I bought a car two months ago and I'm very happy as it works perfectly fine. I would highly recommend using this service.
- Agnieszka | 181 days ago